C11 is committed to providing a platform that prioritizes user wellbeing by offering resources, controls, and information to prevent gambling problems and support those in need.
We promote moderate betting and provide early warnings for risk signs.
How to Identify Risky Behaviour Signs?
Spending more time betting than initially planned.
Constantly trying to recover losses by betting more.
An uncontrollable urge to bet despite negative consequences.
Hiding betting habits from family or friends.
Recognize these signs early to take appropriate action.
Why Is Setting Time and Budget Limits Important?
Setting time and spending limits helps control gaming habits to remain within safe boundaries, protecting users' finances and wellbeing.
Using deposit, loss, and session limits lets you enjoy entertainment without pressure.
What Self-Control Tools Are Available?
Deposit Limits: You can limit the amount stored in your account over a set period.
Break / Cooling-Off: A temporary betting pause feature to help you reassess your habits.
Self-Exclusion: Users can request a temporary ban from using the platform for a specified period.
This feature is designed to give users full control over their betting activities.
How Does c11 Protect Minors?
We enforce strict age verification procedures to ensure only individuals aged 18 and above can access and use our services.
Continuous security and monitoring measures are also in place to prevent underage access.
How to Maintain Life Balance and Get Support?
We encourage users to always prioritize a balanced lifestyle by engaging in social activities and self-reflection beyond gaming.
If you feel stressed or out of control, seeking professional help such as counseling is highly important. We also provide links to local support organizations in Malaysia.